ISO 9001 Registered Firm
ISO 14001 Registered Firm
OHSAS 18001 Registered Firm
Vaillant
Viessmann
Glow Worm
Baxi
windhager

FAQs

plumbline-team 1. What types of heating systems do you install?
We install gas, LPG (liquid petroleum gas), oil and solid fuel-powered central heating boilers as well as under-floor heating and warm air units. We provide renewable energy solutions such as ground source heat pumps, solar energy for water heating, wind power and biomass power solutions. Click on the links above for further details.  

2. What is a central heating system upgrade? 
A central heating upgrade may be updating your old gravity type heating/hot water system to a modern, fully pumped, fully thermostatically controlled central heating system to comply with the current Part L building regulations. It may also be the replacement of your central heating boiler with a more efficient or combination boiler, the installation of new controls such as thermostatic radiator valves and timing clock or switching to renewable energy options. 

3. How long will a central heating installation take? 
Installation times will vary from home to home and according to the type of heating. Below is an approximate guide

  • Traditional/combination boiler replacement and power-flush: 1-2 days
  • Boiler replacement, system upgrade & power- flush: 1-2 days
  • Upgrade existing traditional system to combination system: 1-2 days
  • Install complete new central heating system: 2-4 days (this will depend on the amount of radiators and the size of the property)
4. How disruptive will it be?
We try to minimise disruption as far as possible and all engineers carry their own vacuum cleaners, dust sheets and door mats. Any old flue openings are made good with material matching the original as closely as possible/practical. Our quality management procedures ensure the greatest care will be taken with all aspects of your installation.  

5. What if there’s a problem with the system?
When your installation is complete you are given a unique reference number to quote in the unlikely event of a problem. All systems fitted by us carry a minimum comprehensive 12 month warranty on all parts and labour, with most manufacturers offering a comprehensive two year warranty, and some up to five years.  

6. Is grant funding available for renewing central heating?
Yes, grant funding may be available for some more efficient boilers or renewable energy solutions but the situation is constantly changing. Contact us or your local authority for more information.