Testimonials

At Plumb-Line we are well aware that replacing any elements of a central heating system is disruptive, so we try to minimise the disturbance to our customers. We respect the properties that we enter, making sure that we cause as little mess as possible and always tidy up before we leave. We have found that this thought and consideration goes a long way to ensuring that our customers are happy. Here are some of their comments:

"Just a brief note to say thank you to your team, who have just fitted a gas boiler for me. Their pride in their work is evident, with great care in deciding pipework runs, concealing condensate drain pipes and gas feed pipes. They worked fast and non-stop, were happy to explain what they were doing and cleaned up after themselves. An excellent job.

Mr Quayle, Warwickshire.

"I am just writing to tell you how pleased we are with our heating. Also with the two lads, Jason and Jonathan - they were brilliant. They were here until 7pm on Thursday evening to make sure we had heating. They didn't let us do anything, they cleaned up for us and there was no mess left. I have never met two such caring lads."

Mrs McKnight (& Mrs MacAllister), Northampton

"I just wanted to say a big thank you for the great job you did on our heater re-site. From the first visit, Mr Brown gave me confidence that something could be done about our existing awkward meter position, and I'm very pleased with the work. The fitters did a great job, they were very punctual, introduced themselves and explained what they were doing at each stage of the work. They cleared up all the mess and left everything neat. I wouldn't hesitate to recommend you to others."

Ms. Ferin Nottingham

"We want to let you know how delighted we were with the installation of our new boiler by Paul and his team. They worked so well and quickly together, causing minimum disruption. They 'made good' including replacing brickwork and left the place in immaculate condition. They were also very pleasant people to have around...We shall not hesitate to recommend your services."

Mr and Mrs Lowe, Northamptonshire

"I'm 85 years old and when the Borough Council told me they were going to put in central heating, I dreaded the upheaval. However, you sent two very kind, efficient and hard-working young men, Jonathan and Jason. They made very little disruption and were finished in a day and a half!! I'd recommend your company to anyone now."

Mrs Cook, Northampton

"We cannot praise your company highly enough. The professionalism and quality of workmanship shown to us by Paul and Danny was outstanding, and the boiler you chose for us is superb. Thank you all.

Could we also say thank you to Laura for her patience and efficiency when things went wrong with the post and your supplier. She was so kind in dealing with my fraught phone calls and sorted everything out without ever making me feel that I was being a nuisance. It was much appreciated."

Mr & Mrs Collins

"I would like to take this opportunity to thank your engineers who fitted my new combi boiler. They were punctual, respectful, courteous. Helpful in all respects. They were here most of the day and in all that time not one swear words was heard. They cleaned up after themselves and left the carpet unmarked and removed all packaging. It is refreshing in this day and age to meet people who are totally focussed and professional. I will tell whoever will listen of this positive experience."

Mr Dodwell.

"I would like to say how pleased I am with the new system - much better than the old warm air regime. Martin and Josh were both excellent workers; they were efficient and careful and an easy duo to have in the house."

Ms Clarke

"I felt that I must write to you after having my central heating put in. Your employees Jonathan and Jason were brilliant - so polite and helpful. They moved things, because my daughter and myself are disabled, and cleared away. I am so pleased with everything, what a great company!"

Mrs. Warren, Northampton

"...Plumb-Line have done an outstanding job in just a short time and this shows the excellent quality of your employees. We would be very happy to recommend your company in the future as very trustworthy, very competent and extremely efficient...Many thanks for overall outstanding customer service."

Mr & Mrs Nickels, Northampton.

"I wanted to thank all the people involved in the work of installation [of our new central heating system]. Your visit beforehand was exceptionally helpful and I'm really glad that I took your advice and had radiators fitted upstairs, which can be turned off if I do not want to heat the bedrooms. The efficiency of the boiler you selected for us is exceptional and the whole system can heat the house in a matter of minutes."

Mr & Mrs Warren, Northampton